Om Surgical Concern is a professionally run company and gives much importance to the customer service and
support. The company has got team of trained sales staff and service engineers to provide after sales services to
the customers. The sales and service staff are located across Nepal to reach to the customer in minimum possible
time for customer satisfaction. The number of installation and repeat orders from the existing customers indicates
the customer satisfaction level from our products and services.
Job Details
Job Description
- Responsible for Repair, Maintenance, and Installation of Medical equipment.
- Review and consolidate the medical equipment and consumable planning lists. Review their operational performances, and make recommendations.
- Support in the preparation of the technical requirements for the installation of the equipment.
- Support in the planning of logistics, delivery, and installation of equipment and infrastructures.
- Prepare work progress reports and contract close-out reports to the department head.
- Review the medical assets/systems operational performances produce reports and follow up on any warranty maintenance as required.
- Prepare operational and maintenance plans for all equipment/systems installed under the project, and issue to the client on project completion.
- Manage the overall duties and responsibilities of the service team.
Other requirements :
- An associate’s degree or technical certification in the industry.
- Ability to work independently.
- Managing overtime on service calls with patience and not rushing the job.
- Excellent customer service and communication skills.
- The ability to diagnose and solve problems based on customers’ non-technical descriptions.
- Knowledge of equipment and tools used in the industry.
Location : Pokhara & Dhangadhi
Qualification : Bachelors or Diploma in Electrical/Electronics
Experience : 1 year or even freshers can apply
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Skills
Service ExcellenceTechnical knowledgePositive NatureProblem ResolutionSystem MaintenanceCommunication Skills