• Handle incoming customer inquiries via phone, email, or chat.
• Provide accurate and timely information to customers about our products/services.
• Conduct research to identify potential customers and new markets.
• Build and maintain relationships with clients to ensure repeat business.
• Develop and execute sales strategies to achieve or exceed sales targets.
• Prepare and deliver persuasive sales presentations and proposals to clients.
• Resolve customer complaints in a timely and professional manner.
• Escalate complex issues to the appropriate department or supervisor.
• Collaborate with other teams, such as sales and marketing, to improve customer satisfaction.
• Create engaging video content for TikTok, Instagram, and other social media platforms.
• Develop creative video concepts aligned with brand objectives.
• Plan, film, and edit high-quality videos.

Qualifications:

• Must have a minimum of 2+ years of experience in Customer service or a related role.
• Bachelor's degree in business administration, marketing, or a related field.
• Proven track record of achieving sales targets.
• Excellent communication skills, both verbal and written.
• Strong problem-solving skills and the ability to work independently.
• Proficient in Microsoft Office and CRM software.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Positive attitude and a strong customer service orientation.

Note: Prior experience with job portals is preferable.