• Handling customer messages, inquiries, and orders on multiple platforms.
• Packing orders and dispatching them through delivery services.
• Maintaining accurate records of inventory and orders.
• Ensuring customer satisfaction by providing prompt and reliable customer service.
• Analyzing customer feedback and providing solutions.
• Maintaining accurate data entry and administrative tasks.
• Developing and implementing strategies to improve customer service.

Other Specification 

• Excellent customer service skills.
• Knowledge of inventory management and data entry.
• Proficiency in MS Office and other related software.
• Excellent organizational and multitasking skills.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.

Noted: Proficiency in English, Excel operation, and product packaging design are necessary.